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Questions? We have answers. 

If you have a question that is not answered on this page, please feel free to email us directly at

Is your mailing list free?

Yes, our mailing list is 100% free. We provide a wide range of valuable content, including information, discounts, promotions, and nonprofit tips, at no cost to you.

What is the difference between the CharityBox membership and VIP+ membership?

  • CharityBox Membership: With this membership, you'll receive links to purchase documents from our store. This is a great option if you want to pick the templates you purchase.

  • VIP+ Membership: The VIP+ membership grants you access to all templates and tools included in CharityBoxHQ. The VIP+ membership also provides exclusive benefits, such as access to nonprofit networking events and a monthly call with one of our experts. Our experts include lawyers, accountants, grant writers, and more!

What if I have already purchased CharityBoxHQ but want to become a VIP+ member as well?

If you're already purchased CharityBoxHQ and wish to upgrade to VIP+, we've got you covered. Your monthly cost will be reduced from $100/month to $75/month. This fee covers the cost of your "Expert Call" and grants you access to our "Nonprofit Networking Events." Please contact us for your personalized discount code.

Who are your "experts"?

Our team of experts consists of seasoned nonprofit consultants with over 10 years of experience, lawyers, CPAs, accountants, grant writers, and more. We've carefully curated this group to provide you with the best guidance and support.

How are your templates different?

Our templates are distinguished by their reliability and quality. Here's what sets them apart:

  • Expert-Created: All our templates are crafted and vetted by our team of experts in the nonprofit sector.

  • Time-Saving: We know other resources are out there. Our goal is to provide a one-stop-shop for reliable templates and tools, saving you precious time and effort.

We love your templates but could really use hands-on consulting...

Fantastic! We're here to support your nonprofit's growth journey. We maintain a referral list of trusted experts for various nonprofit needs, and these referrals have also been vetted by our team of experts. Whether you need consulting, legal advice, accounting services, grant writing assistance, or any other support, we've got you covered. Reach out to us, and we'll connect you with the right professionals.

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